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Digital Collaboration Expedites Land Acquisition for Major Infrastructure Projects

FulcrumHQ simplifies the process for Auckland Transport's 1300-plus acquisitions

Auckland Transport tackles its biggest project delivery hurdle – land acquisition – by implementing FulcrumHQ for digital collaboration. This innovative construction management platform streamlines the process for over 1300 planned acquisitions, ensuring timely project completion for Auckland's booming growth.

The Context

Digitizing land acquisition – the “number one risk for project construction being delivered on time.” 

  • Several large multi-billion-dollar, 10-year-plus construction projects alongside 200-plus others with budgets ranging between $1 million and $1 billion dependent on efficient land and property acquisitions.

  • Property and land acquisition has been identified as the number one risk to construction projects being delivered on time. Delays to construction can lead to millions of dollars in penalties, delayed benefits realization, as well as additional costs to land acquisition budgets.

The Challenge

A highly complex and demanding process

The property acquisition process:

  • Is complex and demanding and can take up to a year to complete with significant risks including financial, schedule, legal and reputational.

  • Often involves multiple properties, interested parties and stakeholders including communities and special interest groups impacted and who must be consulted and informed throughout the process.

  • Must comply with complex legislative and legal process with demanding requirements while being managed within a complex set project interdependencies that impact project delivery timeframes, costs, and contractual obligations.

  • Has complex requirements pertaining to process collaboration across parties, document management, compliance, audibility and reporting, as well as driving consistency across all acquisitions.

The Solution

Transparent, consistent, and compliant process

  • Leveraging FulcrumHQ, the PLA process is fully digitized in line with legislative requirements through modern digital workspaces underpinned by advanced collaboration, document management, and process digitization capabilities.

  • A scalable, extensible and secure platform enables internal and external parties involved in Property Acquisitions across multiple capital projects collaborate and exchange information, documents and files in a transparent, compliant, consistent, controlled, and federated manner.

Key Outcomes

 Transparent and compliant

  • A world-class award-winning business solution successfully delivered and translated into considerable cost savings through operational efficiency gains while at the same time digitizing a complex legislative process.

  • AT’s “number one risk” on capital infrastructure projects addressed.

  • Manual process and use of complex spreadsheets prone to errors and inconsistencies eliminated by delivering an integrated, digitized process that enables internal and external parties to collaborate, communicate and share documents and information from one place in a transparent, consistent and compliant manner.

  • Comprehensive status reporting and monitoring enabled through integrated and enriched information.

Auckland Transport is the agency responsible for the ongoing delivery and management of an integrated transport system to meet the needs of New Zealand’s largest and fastest growing city – Auckland. It is anticipated Auckland will grow from 1.57 million to 2.57 million people over the next 30 years. 

Auckland Transport (AT)


Government - public transportation

New Zealand

Auckland Transport is responsible for the ongoing delivery and management of an integrated transport system for Auckland, New Zealand’s largest and fastest-growing city.

“For thought leadership and rock-solid delivery, I look to LeapThought.”

Roger Jones
Chief Technology Officer
Auckland Transport

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