Frasers Property has an asset portfolio of $3.4 Billion, over 890 properties, 3.0 million square miles, in over 50 strategic locations and 400 customers. FULCRUMHQ was chosen as the common data and Integrated Digital Delivery (IDD) platform for the design and construction of their greenfield industrial development projects across Thailand to begin with the option to subsequently replicate/extend it to other geographies.
THE CONTEXT:
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Transparency, efficiency, and quality is key to deliver fast-paced, high turn around projects such as Built To Suit Projects to International clients such as F&N, DHL, Tesco, etc.
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FULCRUMHQ was chosen to help FPIT streamline and automate the process and workflow of tender procurement, design development, detailed design, and subsequent construction of such projects to retain FPIT’s position as the leading Industrial player in the region.
KEY REQUIREMENTS:
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Understand the process, design, automation, and streamlined workflow for procurement, design, and construction processes for multiple stakeholders within the organization.
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System setup and implementation within weeks followed by intense training and change management provided to FPIT, appointed consultants, and contractors.
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Translation of relevant processes and forms to local context and language working together with the stakeholders.
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iOS and Android access for all site staff for quality and safety compliance requirements with built-in workflows to enable seamless, secure, and real-time updates.
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Rich, meaningful, and interactive dashboards for all parties for them to stay on top of their project contexts.
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Live management reporting using information ingested from the platform providing real time update of the project progress.
THE SOLUTION:
Delivery and operation of FULCRUMHQ as the Integrated Digital Delivery (IDD) and a Common Data Platform for all Built-To-Suit Projects and its stakeholders using SaaS.
- End-to-end managed service, fully setup and operationalized within two weeks of award. This included configuration, training and change management for both FPIT staff, appointed consultants, and contractors. Provided ongoing consulting and best practice advice and hands-on operational support.
- A secure, highly available, common data environment and integrated digital delivery for design and construction stages including the comprehensive site management.
- Rich, meaningful, and interactive dashboards for all parties to stay on top of their project contexts.
KEY OUTCOMES:
Transparency, Efficiency and Quality driven by Digital Process and Automated Workflow
- Solutions provided to FPIT enabled high repeatability and optimum utilization by Project team.
- Setting up of new project takes less than 1 week with the repeated template and process workflow.
- Full transparency of the tender and procurement process for appointment of Consultants and Contractors involved in the project.
- Comprehensive site management – safety, quality including multi-disciplinary inspection checklists that are nuanced for the Industrial Properties.
- Fully secured ecosystem with zero downtime and zero escalation with 5 ongoing simultaneous projects and 7 projects in the pipeline for 2023.
Frasers Property (Thailand) Public Company Limited (“FPT”), a subsidiary of Frasers Property Group is a leading integrated real estate platform with multi-asset class expertise. FPT has businesses in Industrial, Residential, Commercial and Hospitality property in Thailand.
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