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This framework/list shows a fairly complete view of knowledge management product offerings or disciplines ranging from very tactical activities (such as training) to very sophisticated (data mining).

This slide lists three tacit (or difficult-to-measure) benefits of knowledge management systems and programs. They are: capitalize and extend under utilized knowledge capital, measure and improve continuously, realize/optimize existing system inv Filetype: Powerpoint
File length: 1 Powerpoint slide.
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This large roadmap shows a full first phase technology build out, in this case, a knowledge management system. It has three main stages: assessment and business planning, design and develop, deploy.

This illustrative plan shows how multiple, repeated implementation cycles may be necessary to roll out a system over time, while delivering some system benefits in the short-term.

This map shows how a knowledge management system sources and services an entire enterprise from a systems point of view.

This slide shows different dimensions (or categories) of information, generally in terms of how you would ‘meta-tag’ information in a database or knowledge management system.

This map shows the most basic, top-level components of a knowledge management system.

This complicated chart shows a map (and within it, a process), that shows how training/knowledge systems gather data, process it, and pass it on to the right user.

This combination map/list shows a (illustrated) company information/intelligence system . Its three parts are: uses of intelligence, compilation storage and dissemination of intelligence, and sources of intelligence.

This map shows the potential impact of a routine business decision, made by a financial planner in this example.

This map shows the potential impact of a routine business decision, made by mobile sales people in this example.

This map shows the potential impact of a routine business decision, made by a call center employee in this example.

This map shows the potential impact of a routine business decision, a call center employee in this example.